Introduction
This Privacy Policy outlines our policies and procedures regarding the collection, use, and disclosure of your information when you use the Service, and informs you of your privacy rights and how the law protects you.
We use your personal data to provide and improve the Service. By using the Service, you consent to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
Words in this Privacy Policy with an initial capital letter are defined under the following conditions. These definitions shall have the same meaning regardless of whether they appear in singular or plural.
Definitions
For the purposes of this Privacy Policy:
- Account means a unique account created for you to access our Service or parts of the Service.
- Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" refers to ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors.
- Application refers to RP Facility Services, the software provided by the Company.
- Company refers to RP Facility Services Pty Ltd, Unit 1/13 Hamersley Dr, Clyde North VIC 3978, Australia.
- Country refers to: Victoria, Australia.
- Device means any device that can access the Service, such as a computer, mobile phone, or tablet.
- Personal Data refers to any information relating to an identified or identifiable individual.
- Service refers to the Application provided by the Company.
- Service Provider refers to any third party employed by the Company to assist in providing the Service or analyzing how the Service is used.
- Usage Data refers to data collected automatically from the Service, such as the duration of a page visit or actions within the Service.
- You means the individual accessing or using the Service, or the company or legal entity on behalf of which the individual is accessing or using the Service.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
When using our Service, we may ask you to provide certain personally identifiable information, which may include:
- Email address
- First and last name
- Phone number
- Usage Data
Usage Data
Usage Data is collected automatically when using the Service. This data may include:
- Your device’s Internet Protocol (IP) address
- Browser type and version
- The pages you visit within the Service
- Time and date of your visit
- Duration of time spent on the pages
- Unique device identifiers and diagnostic data
When accessing the Service from a mobile device, additional information may be collected, such as:
- Type of mobile device used
- Unique ID of your mobile device
- IP address of your mobile device
- Mobile operating system
- Mobile Internet browser type
Information Collected while Using the Application
When using our Application, we may collect information from your device, such as:
- Your location (with prior permission)
- Images and other data from your device's camera or photo library (with prior permission)
This data may be uploaded to our servers or stored locally on your device. You can enable or disable access to this information at any time through your device's settings.
Use of Your Personal Data
We may use your personal data for the following purposes:
- To provide and maintain our Service, including monitoring its usage.
- To manage your Account, giving you access to different Service functionalities.
- To perform contracts, including processing your purchases or contracts through the Service.
- To contact you by email, phone, SMS, or push notifications regarding Service updates, security notices, and offers.
- To send promotional communications about goods, services, or events similar to those you have purchased or inquired about (unless you opt out).
- To respond to your requests and manage communications with you.
- For business transfers during mergers or acquisitions, where personal data may be among the transferred assets.
- For analysis and improvement of our services, marketing, and customer experience.
Retention of Your Personal Data
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and comply with our legal obligations.
Transfer of Your Personal Data
Your information, including personal data, may be transferred and stored in locations outside of your jurisdiction. By using the Service, you consent to such transfers.
Deleting Your Personal Data
You have the right to delete or request the deletion of your personal data. You can manage your information directly through your account settings or contact us for assistance.
Disclosure of Your Personal Data
We may disclose your personal data under the following circumstances:
- Business transactions such as mergers or sales where personal data may be transferred as part of the assets.
- Law enforcement when required by law or in response to valid requests from public authorities.
- Other legal requirements for compliance with laws, protection of rights, or preventing fraud.
Security of Your Personal Data
We prioritize the security of your personal data but cannot guarantee complete protection, as no method of transmission over the internet is fully secure.
Children's Privacy
Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal data from children under 13. If you believe we have collected such data, please contact us to request its removal.
Links to Other Websites
Our Service may contain links to third-party websites. We are not responsible for their content or privacy practices.
Changes to this Privacy Policy
We may update this Privacy Policy. Any changes will be posted here, with the "Last updated" date reflecting the revision. We will notify you of significant changes via email or a notice within the Service.
Contact Us
If you have any questions or concerns about this Privacy Policy, you can contact us: